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How It Works?

Want To Know Process

Select our Support And Maintenance package,
and we are good to go for your support requirements.

WebsiteMaintenance
Maintain your website

Keep your WordPress website humming with a maintenance package from CipherBrains

The WordPress Maintenance Package from CipherBrains Technologies LLP covers all of the absolute, mandatory tasks to keep your website backed up, secure, up-to-date and monitored 24/7. Your plan also includes 2 hours per month towards website update and optimization requests. Gain peace of mind in knowing that your website investment is protected, sign up for your support package below.

Testimonials

What Our Clients Are Saying?

testimonials
Pricing

Website Maintenance Plans

Basic Plan

  • WP Update
  • Google Analytics Integration
  • Website Edits(Minor)
  • Complete Malware Removal
  • 24/7 Emergency Support
  • Security Optimization
Starting From69.00 USDper Site / per Month
Schedule A Call

Pro Plan

  • + Basic Plan
  • Advance Website Edits
  • Mobile & Tablet Optimization
  • Image & Media Optimization
  • Support for Membership Sites
  • Support for eCommerce & Custom Sites
  • Custom Functionality Testing
Starting From159.00 USDper Site / per Month
Schedule A Call

Custom Plan

  • + Pro Plan
  • All UI components check
  • Uptime Monitoring
  • Securing Files and Folders
  • Database Optimization
  • Developer Assistance Available
Starting From259.00 USDper Site / per Month
Schedule A Call
Take A Look

What Our Customers Are Saying

Includes

WordPress Maintenance Packages include the following services

Website &
Database Backups

We perform weekly/monthly backups on your website. Rest assured knowing if anything should ever happen, we can restore it.

Wordpress, Theme &
Plugin Updates

We perform WordPress core updates theme & plugin to ensure it's at the latest version; ensure it’s compatible with each other.

24/7 Server
Downtime Monitoring

We provide 24/7 Server Downtime Monitoring allows you to analyze network performance in real-time. We take action within 60 seconds if it's down.

Security
Monitoring

We provide you 24-7 security & real time monitoring. Our team you can fully trust to protect WordPress and keep user data private.

Scheduled
Maintenance Updates

We will do maintenance mode page, while we are working on update on site.

Dedicated Account Representative

One of our dedicated account representatives will be available for all your ongoing inquiry and support on your time zone.

Access To Design &
Development Team

You will be directly connected with our design & development team via project management tool.

Notifications &
Alerts

You will get email notifications and alert of list of task, updates of work as has been done so far & and billing.

FAQ

Any Questions? Answered

Q: How do I get started?

A: Simply select a package above and click the ‘Get Started’ button. You will be able to make payments via PayPal, credit card, debit card, and enter billing information. Once you complete payment, we’ll send you a welcome email with the next steps to get your website on-boarded.

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Q: What information do I need to provide?

A: After you have selected and purchased your WordPress maintenance plan, we will request that you fill out our Customer Intake Form so we can collect some details about your site. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). Our team keeps these credentials private and will never share these details with anyone not associated with CipherBrains.

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Q: What happens after I sign up?

A: Once you sign up for a website maintenance package, your on boarding process will start immediately. Here’s what to expect:

WELCOME EMAIL: You will receive a welcome email with next steps within 24 hours. We will request the necessary information and credentials to access your site and add it to our client portal.

SCHEDULING: Our team schedules updates for Tuesdays and Thursdays. Your initial site setup will be completed on the Tuesday or Thursday following the day you sign up and will continue from that date onward based on the package you select.

BACKUPS: We don’t make any updates until we pull a full website and database backup of your site. We’ll then schedule routine backups based on the website maintenance package you select.

ONGOING UPDATES & MAINTENANCE: Your website will be added to our ongoing maintenance schedule based on the package you select. We have reminders set in place to ensure your site is consistently updated when it comes time. We’ll start with server updates, followed by core WordPress updates, Theme and Plugin updates.

NOTIFICATIONS & ALERTS: Every time an update is made to your site, you will get a notification of the work that was completed.

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Q: What if I have multiple (2+) sites that need to be managed?

A: No problem! We can manage websites for you whether you're running 1 or 10.

Our care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a they still count as separate sites. If you have 3 websites that you'd like us to manage, you'll need 3 plans, one for each site.

You are more than welcome to choose different plans for each website depending on the needs of each individual site.

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Q: Do you offer phone support?

A: We've set up our pricing structure to stay pretty lean and with our global team, it just makes more sense to handle all our support through email.

While we don't offer phone support, we've made customer service a huge priority here at CipherBrains and you'll find our email support fast, effective and friendly!

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Q: There are plenty of WordPress care plan companies out there. Why should I work with you?

A: We offer 24/7 support. Because Cipherbrains was built around a 100% remote work environment, we have staff working from here in the India and across the globe that can take care of any WordPress emergencies that might come up.

Our online reviews, testimonials, and customer stories are phenomenal. We let our customers speak for themselves.

We have a white-label partnership program. Cipherbrains partners with design agencies, digital marketing firms, and individual by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.

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