Select our Support And Maintenance package,
and we are good to go for your support requirements.
Select a WordPress maintenance plan that’s right for your business. Sign up online and cancel anytime.
We install the necessary integrations on your site and schedule backups, updates and server up-time monitoring with each WordPress Maintenance Plan.
You will be notified every time we update your website so you know the work that is getting done. Submit requests anytime.
We does things transparently. We log every change we make on your site and we’ll send a detailed report end of month.
The WordPress Maintenance Package from CipherBrains covers all of the absolute, mandatory tasks to keep your website backed up, secure, up-to-date and monitored 24/7. Your plan also includes 2 hours per month towards website update and optimization requests. Gain peace of mind in knowing that your website investment is protected, sign up for your support package below.
Absolutely Love working with Love & CipherBrians. Really can’t not say enough about him, his work and the great experience I just had working with him. After 15 years of working as a creative in the ad/tech industries, I needed a brilliant, dynamic and fully-functional custom site to showcase my professional brand and my work samples that would help me stand out from the competition. Hire Love. If you need more of a reco beyond this one, please feel free to ping me. I could talk all day about how great it is working with him.
Nakul & CipherBrains helped me take my business’ SEO & Social Media Marketing to the next level! He is a great young entrepreneur with a talented expert in all things relating to digital marketing took the time to help me customize a plan for my business that created a professional online presence that is consistent across all platforms.
I’m so grateful to him and would recommend him for any digital job.
Nakul & CipherBrains are great to work with. They provided an excellent product and always allowed for my input through the process. He’s thorough and is very knowledgeable in his field. I’m continuing to work with him for promoting my business and feel fully confident. The communication is excellent, deliveries are timely and the price is very good. I’ve already recommended him to people I know.
If you are looking for a pro, stop here. Nakul was one of the first developers that reached out to me. I regret not choosing him first because the rest let me down. I feel as if so many “developers” out there just look things up as they get them or outsource it themselves! Arg. I needed someone who knew what to do right away and has done this ask before. Nakul came through huge for me on this difficult custom website build. What separated Nakul from other developers was his professionalism as well as his patience. I look forward to working with him again. Highly recommended.
Nakul is a wonderful representative. his company has been amazing and providing me with my web services in creating me a page. I would recommend his expertise for anybody who is willing to create a good landing page. his persistence and sales really shows that he is on top of his game.
We perform weekly/monthly backups on your website. Rest assured knowing if anything should ever happen, we can restore it.
We perform WordPress core updates theme & plugin to ensure it's at the latest version; ensure it’s compatible with each other.
We provide 24/7 Server Downtime Monitoring allows you to analyze network performance in real-time. We take action within 60 seconds if it's down.
We provide you 24-7 security & real time monitoring. Our team you can fully trust to protect WordPress and keep user data private.
We will do maintenance mode page, while we are working on update on site.
One of our dedicated account representatives will be available for all your ongoing inquiry and support on your time zone.
You will be directly connected with our design & development team via project management tool.
You will get email notifications and alert of list of task, updates of work as has been done so far & and billing.
A: Simply select a package above and click the ‘Get Started’ button. You will be able to make payments via PayPal, credit card, debit card, and enter billing information. Once you complete payment, we’ll send you a welcome email with the next steps to get your website on-boarded.
A: After you have selected and purchased your WordPress maintenance plan, we will request that you fill out our Customer Intake Form so we can collect some details about your site. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). Our team keeps these credentials private and will never share these details with anyone not associated with CipherBrains.
A: Once you sign up for a website maintenance package, your on boarding process will start immediately. Here’s what to expect:
WELCOME EMAIL: You will receive a welcome email with next steps within 24 hours. We will request the necessary information and credentials to access your site and add it to our client portal.
SCHEDULING: Our team schedules updates for Tuesdays and Thursdays. Your initial site setup will be completed on the Tuesday or Thursday following the day you sign up and will continue from that date onward based on the package you select.
BACKUPS: We don’t make any updates until we pull a full website and database backup of your site. We’ll then schedule routine backups based on the website maintenance package you select.
ONGOING UPDATES & MAINTENANCE: Your website will be added to our ongoing maintenance schedule based on the package you select. We have reminders set in place to ensure your site is consistently updated when it comes time. We’ll start with server updates, followed by core WordPress updates, Theme and Plugin updates.
NOTIFICATIONS & ALERTS: Every time an update is made to your site, you will get a notification of the work that was completed.
A: No problem! We can manage websites for you whether you're running 1 or 10.
Our care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a they still count as separate sites. If you have 3 websites that you'd like us to manage, you'll need 3 plans, one for each site.
You are more than welcome to choose different plans for each website depending on the needs of each individual site.
A: We've set up our pricing structure to stay pretty lean and with our global team, it just makes more sense to handle all our support through email.
While we don't offer phone support, we've made customer service a huge priority here at CipherBrains and you'll find our email support fast, effective and friendly!
A: We offer 24/7 support. Because Cipherbrains was built around a 100% remote work environment, we have staff working from here in the India and across the globe that can take care of any WordPress emergencies that might come up.
Our online reviews, testimonials, and customer stories are phenomenal. We let our customers speak for themselves.
We have a white-label partnership program. Cipherbrains partners with design agencies, digital marketing firms, and individual by offering a simple and effective white-label solution. If you have clients or customers who need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your background technical partner.
